Clients | kevjacksonltd

OUR CLIENTS

We've had the opportunity and privilege of working with some fantastic companies and continue to be the first port of call for a number of them for consultancy work. Some of our recent customers include:

NHS COVID VACCINATION PROGRAMME

Rolling out the largest vaccination in the NHS's history.

Starting with a blank page, with no delivery network, no supply chain, no vaccine and infections and deaths rising, we were contacted by the NHS to create a suitable supply chain to deliver vaccinations to the entire adult population of England.

An indicative supply chain was created by the team, and as new potential vaccine characteristics became known, that was amended to accommodate a very fast changing landscape. Hub & Spoke models, direct deliveries, utilisation of NHS and commercial estate, Ultra Low temperature transportation, pack-downs of vaccine vials, equipment deliveries, consumables deliveries and others were all taken into consideration and incorporated into the supply chain plan,

Once a vaccine was approved, the team reviewed, managed and instigated the agreed plan, tweaking and amending were required to ensure the fastest rollout of a vaccination programme in the UK.

The programme was awarded a HSJ Partnership Award for 2021, and are currently finalists in 5 categories of the Supply Chain Excellence Awards 2022.

Kev Jackson Ltd are still heavily involved in the running of this programme, being responsible for handing over to the NHS Immunisation teams as part of BAU.

Further details on this programme can be provided upon request.

JAGUAR LAND ROVER CLASSIC

WORKS LEGENDS

Jaguar Land Rover Classic is a subsidiary of the main Jaguar Land Rover group and manufacture, buy, rebuild, restore and sell classic vehicles. They have a number of vehicles that they have purchased as 'barn finds' or vehicles in need of restoration / repair that they subsequently sell to retail customers that are only marketed in monthly or quarterly magazines. The business were looking for a way to market these 'Works Legends' vehicles online to a larger audience to increase sales.

Project Objectives:

To create an online presence for Works Legend vehicles
To identify a suitable supplier to provide a suitable system
To create a URL that Classic users could access easily
To market the website within trade magazines & retail customers
To install and roll out system
To train internal users on new system & create a user manual
To upload existing vehicles onto the system

Project Solution:

This was a relatively minor project within the Classic Programme, and primarily needed co-ordination between marketing, sales, IT and the business. Also a level of Project governance. Meetings were held with the Head of Classic Marketing, and the business team to identify what they were looking for in a website and the following points were noted:

The website would not be a selling site, more of a call to arms - like AutoTrader.
The site must be easily accessed, and not buried within the main JLR website.
The site must be in english and german languages.
Early discussions had been undertaken with a supplier for the creation of the website - GForces.
The site content must have the ability to be updated by Classic staff rather than the supplier.
The total budget for the site must not exceed £40,000
The timescale for the project must not exceed 4 months.
The website must conform to JLR web standards.
A full business process must be created for adding and removing content.
Potential customers that have expressed an interest in a
vehicle must get a confirmation & then a call from Classic staff.
Risks identified included: Time constraints to get the system in within 4 months, Cost may be higher than budget. These will be monitored within the RAID log.

The Project results were:

Delivered at month 3, 1 month early.
Delivered within Project budget - delivered under budget at £35k
Quality expectation was met

Also as a result of the Project:

Over 13,000 visitors in month 1.
Over 24,000 visitors in month 2.
3 vehicles sold as a direct result of the website

Project Benefits:

No data issues
Increased online and physical visitors to Classic
Agreed process for Classic vehicle enquiries
Increased sales of Classic vehicles

ROLLS-ROYCE AEROSPACE

CHECK & REPAIR

An aircraft engine is overhauled on a regular basis, at around 6,000 cycles, to keep the engine in full working order, and the maintain the air worthiness, however in between these overhauls, and engine may develop a fault and can be grounded, making what is known within RR as an 'AOG' - Aircraft on Ground. The impact of this is that both the airline and Rolls-Royce lose revenue - the airline through lost flights, and Rolls-Royce as they are paid on an 'engine flying hour' rate.

Airlines have no idea how much a repair may cost for an AOG - potentially as much as £8m, and therefore have to keep huge financial reserves to ensure that they can keep an aircraft flying, and earning revenue.

Rolls-Royce Civil Aerospace were looking for a way to fix the cost of repairs for airlines and also to provide an up-sell to its customers.

Project Objectives:

To identify a customer need, and potential customers for the Check and Repair Service
To create a Business Case for the service for both customers and Rolls-Royce
To create a suitable 'insurance' type product that could be sold to small to medium airlines
To provide marketing materials that could be used by the RR sales staff to see the product
To identify the onboarding criteria of an engine, and limitations in service provision
To identify the service design and process flow for the service
To ensure that any risks are mitigated
To deliver the project via the five stage gates in the RR process
To deliver the project on time, with the required quality, and within budget

Kev Jackson Ltd was requested to manage the introduction of a fixed cost 'Check & Repair' product that allowed airlines to pay a fixed fee monthly for the repair of aircraft in service.

Project Results:

Delivered at month 3, on time.
Delivered within Project budget - delivered under budget by £35k
Quality expectation was met

Also as a result of the Project:

Over 14 engines are now signed up to the Check & Repair product
Interest in the product is growing and customers are actively asking about it.
Whilst it is too early to identify the financial benefits, both Rolls-Royce and the customer are very happy with the financials

Project Benefits:

Increased revenue to Rolls-Royce
More certainty achieved by airlines in the cost of repairs
Product can be used as a blueprint for other engine types
Increased interest in a Spare Engine lease product